Shipping policy

At Baunelin, we are committed to delivering your orders efficiently and securely. Below, you'll find all the details about our shipping methods, costs, and delivery times to ensure a transparent shopping experience.

Shipping Costs

  • Standard Shipping: A flat fee will apply to orders, depending on your location and chosen shipping method.

Delivery Times

  • Standard Delivery: Typically within 2–5 business days from the shipping date (may vary based on location).

  • International Delivery: Delivery times may extend to 7–14 business days depending on destination.

Handling Time

  • Orders are processed within 1–2 business days before shipping.

  • In case of delays, we will notify you promptly.

Delivery Methods

We partner with trusted couriers to ensure reliable and safe delivery:

  • Within the EU: Delivered via PostNord, DAO or others.

Note: We reserve the right to select the most suitable shipping carrier based on your order size and delivery address.

Order Tracking

  • Once your order is shipped, you will receive an email with a tracking link to monitor the status of your delivery.

  • If you need assistance, contact our customer support team.

Important Information

  • Incorrect Delivery Address: Ensure your delivery address is correct. If a package is returned due to an incorrect address, additional shipping fees may apply for re-delivery.

  • Delivery Delays: Contact us immediately if your delivery is delayed. If it exceeds 10 business days beyond the expected timeframe, you may request a refund or replacement.

  • Unclaimed Packages: Packages not collected within the designated timeframe will be returned to us. A handling fee may apply to cover return and re-delivery costs.

  • Damaged or Missing Items: If your package arrives damaged or with missing items, contact us at baunelin1@gmail.com immediately. We will investigate and arrange a replacement or refund if necessary.

Contact Information

For any shipping-related inquiries, please reach out to us:

Thank you for choosing Baunelin. We are dedicated to providing a smooth and satisfactory delivery experience for all our customers.